Customer support
How can we help today?
Questions about a product, your order status, shipping, or returns? Send us a message and our team will get back to you as soon as possible. Include your order number (if you have one) and a few details so we can resolve it quickly. We typically respond within 1–2 business days.
Store Locations
Jozella Studio — West
480 Hayes Street, San Francisco, CA 94102
Mon–Sat: 10am–7pm · Sun: 11am–6pm
+1 (415) 555-0138
Jozella Studio — East
88 Spring Street, SoHo, New York, NY 10012
Mon–Sat: 10am–8pm · Sun: 12pm–6pm
+1 (212) 555-0196
Support Channels
Email Support
support@jozella.com
Phone Support
+1 (800) 555-0569
Live Chat Support
Available Mon–Fri, 9am–6pm ET