This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
FAQ: Orders, Shipping & Returns
Most orders begin processing within 1–3 business days. Once your item ships, you’ll receive a confirmation email with shipment details. Because we work with multiple fulfillment partners, timing can vary slightly by product and destination.
If something isn’t quite right, you can request a return or refund within the eligible window for your item. Items must be unused and in original packaging unless the product arrives damaged or incorrect. For full eligibility details and exceptions, see our Refund and Returns Policy.
As soon as your order ships, we’ll email you a tracking link (or tracking number, depending on the carrier). If your order includes multiple items, they may ship separately and you’ll receive separate tracking updates for each shipment.
International availability depends on the product and destination. If international shipping is offered for your order, available countries, delivery estimates, and any shipping costs will appear at checkout. Note that customs duties or taxes may be collected by your local carrier on delivery.
Contact us using the support form on this page and include your order number plus a short description of the issue. If your item arrived damaged or incorrect, add clear photos of the product and packaging so we can help faster. Our team will reply as soon as possible with next steps.
