Customer support

How can we help today?

Questions about a product, your order status, shipping, or returns? Send us a message and our team will get back to you as soon as possible. Include your order number (if you have one) and a few details so we can resolve it quickly. We typically respond within 1–2 business days.

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Store Locations

Jozella Studio — West

480 Hayes Street, San Francisco, CA 94102

Mon–Sat: 10am–7pm · Sun: 11am–6pm

+1 (415) 555-0138

Jozella Studio — East

88 Spring Street, SoHo, New York, NY 10012

Mon–Sat: 10am–8pm · Sun: 12pm–6pm

+1 (212) 555-0196

Support Channels

Email Support

support@jozella.com

Phone Support

+1 (800) 555-0569

Live Chat Support

Available Mon–Fri, 9am–6pm ET